Refund & Cancellation Policy - "EG Inventors"
We’re at EG Inventors a development division of Enquiry Gate Pvt. Ltd., popularly known as EnquiryGate an online platform for complete digital solutions.
EG Inventors is a website owned and operated by EGPL a company duly registered and incorporated under the Companies Act, 1956, whose address is at 70 E, Vikas Puri Extn, Pocket A, New Delhi – 110018, India. EGPL, is strongly committed in protecting your privacy and has taken all necessary and reasonable measures to protect your personal information and handle the same in a safe and responsible manner in accordance with the terms and conditions of this policy (“Privacy Policy”) set out herein below
EG Inventors (“Website”) is a market place for people engage in business and business promotion signing a personalized contract provided thereunder (hereinafter referred to as Services/Products). The information contained in this Website and the personal information collected by using/ login and or accessing this Website are stored at a secured server. It is stated by the server service provider that they have all the best security practices required for the server. The Website is owned by an Indian company and is located in India. Hence, we are duty bound to abide by the laws, regulations, rules, circulars, notifications etc. governing privacy in India. This Privacy Policy is applicable to all users of this Website. The user is herein collectively referred to as “You”. You may note that this Privacy Policy may be found deficient with respect to certain privacy laws of some other countries. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy
Collection of Personal Information:
For availing the Services/Products from the Website or to contact EG Inventors, you may have to sign up by giving following personal information such as email address, name, phone number and address. Some of these information provided above are personally sensitive information (“Personal Information”) and is collected for the purpose of verification of identity of the user and to ensure due compliances. We do use your contact information to send you offers based on your previous orders and your interests. In general, you can browse the Website without telling us who you are or revealing any Personal Information about yourself. Additionally if you browse through this Website, our servers may automatically record information of certain kind. Such information includes information such as the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time of your access. We use this information to monitor the usage of our Website and also whatever is necessary for our business. This information does not include Personal Information.If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
Authorization via Gmail provides you the option to share certain information with us, including your name, email address, and access to your email inbox and calendar in read-only mode, which you can revoke at any time. We may use this information for data analytics purposes but stay assured as your identity will remain highly anonymous.
Information collected from third party:
We may collect your Personal Information as well as other information from third parties like business partners; contractors; vendors etc and add the same to our account information.
Information placed on your computer:
We may store some information such as cookies on your computer. Cookies are pieces of information that an application transfers to the hard drive of a visitors computer for record-keeping purposes. This information facilitates your use of Website and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer if you want to. Erasing or blocking such information may limit the range of features available to the visitor on Website. We also use such information to provide visitors a personalized experience on Website. We may use such information to allow visitors to use Website without logging in upon returning.
Information collected from your mobile device:
(a) Personal Information: All the information that we collect is related to provide EG Inventors services and its features. We never receive any of the following information unless you expressly choose to share it with us. It’s as simple as that. Here are some references of the kind of information that we collect.
(b) Contacts: We use read-only information for authenticate to log to the service. We will never import or scan your contacts unless you ask us to. If you opt to do so, we request an access of your contacts to help you find your friends who use EG Inventors.
(c) Phone state: We access red only information to phone state including phone number, device network. This allows us to provide you with a seamless experience and a higher caliber of customer service.
(d) Location: We will never gather or use your specific device location without first getting your explicit permission. It is used strictly to coordinate and complete your shipment for order delivery.
(e) Camera: We will only access images that you specifically choose, and we will never scan or import your photo library or camera roll. This allows you to choose individual pictures to change your user profile picture or easy upload of documents. You can stop sharing photos and revoke access at any time.